My Self-Help
Information you provided
- Yes, my dealer is listed in the VSA Online Search
- Yes, the licence status is Issued.
- Yes. The vehicle list says the VSA can help
- Yes. My vehicle is used most of the time for personal, family, or household use.
- Yes, it happened, or I became aware of it, less than 2 years ago.
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Which of the following best describes your issue?
Issues with the condition, performance or features of the vehicle that you purchased or leased from a dealer.
Issues with payments and refunds of deposits for vehicles.
Issues with returning a purchased or leased vehicle.
Issues with how a dealer handled your personal information, including sharing it with others.
Issues with vehicle price, fees, trade-in value, lease, financing, liens.
Issues with a vehicle manufacturer and extended warranties, or an insurance product.
Issues with customer service you received from a dealer.
Issues with leaving your vehicle with a dealer to sell and pay you after it is sold.
Issues that are not addressed by this My Self-Help guide.