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Information you provided

Yes, my dealer is listed in the VSA Online Search
Yes, the licence status is Issued.
Yes. The vehicle list says the VSA can help
Yes. My vehicle is used most of the time for personal, family, or household use.
Yes, it happened, or I became aware of it, less than 2 years ago.
I have an issue with how I paid for the vehicle or how much I paid for the vehicle.
I have a financing issue.
I had an unpaid lien on my trade-in.

Information we provided

glossary

Does your purchase agreement show in the trade-in amount that your lien would be paid out?

No, the purchase agreement does not show the lien would be paid out.

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Yes, the purchase agreement shows the lien would be paid out.

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