My Self-Help
Information you provided
- Yes, my dealer is listed in the VSA Online Search
- Yes, the licence status is Issued.
- Yes. The vehicle list says the VSA can help
- Yes. My vehicle is used most of the time for personal, family, or household use.
- Yes, it happened, or I became aware of it, less than 2 years ago.
- I have an issue with my warranty problem or insurance policy sold by the dealer.
- It is an extended warranty.
- I no longer want the warranty.
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Cancelling an extended warranty
Your warranty terms should say how to cancel the extended warranty. They should also state your time limit to cancel. If you are unsure, contact the warranty company directly.
Getting a warranty can be a condition of financing, but dealers cannot force you to get it from a specific company. BC law allows you 30 days to cancel the warranty.
BC law requires dealers to provide warranty information before a sale. They must provide that information to the best of their knowledge. Dealers have a duty to learn about the warranty so they can give you this information. This duty includes learning how to cancel a warranty.