My Self-Help
Information you provided
- Yes, my dealer is listed in the VSA Online Search
- Yes, the licence status is Issued.
- Yes. The vehicle list says the VSA can help
- Yes. My vehicle is used most of the time for personal, family, or household use.
- Yes, it happened, or I became aware of it, less than 2 years ago.
- I have an issue with the vehicle that I purchased or leased from a dealer.
- The dealer sold me the vehcile that was not suitable for transportation at the time of sale
Information we provided
- The VSA helps with issues with licensed dealers, not private sellers
- Vehicle types the VSA can help with
- What does personal vehicle use mean?
- How long do I have to make a legal claim for my issue?
- A dealer must not tell you things about the condition of the vehicle that are not true
- Safety rules for vehicle sales
Was this page helpful?
VSA Contact Information
Vehicle Sales Authority of BC
280 - 8029 199th Street
Langley, BC V2Y 0E2
Phone: 604-574-5050
Fax: 604-574-5883
Regular Hours of Operation
Monday to Friday: 8:30 a.m. to 5:00 p.m.
Closed all BC statutory holidays, plus Easter Monday and Boxing Day
Consumer Enquiries and Complaints
consumer.services@mvsabc.com
604-575-7255 or toll free 1-877-294-9889
Privacy
privacy@mvsabc.com