My Self-Help-Email Your Summary
Thank you for using the VSA's My Self-Help.
Your Issue:
I have an issue with my warranty problem or insurance policy sold by the dealer.
You Selected:
Option 4 - I want to file a formal complaint with the VSA.
If you are unable to resolve your issue with the option you selected, you can see other options for this issue in the Summary.
Email your summary
We recommend you keep a copy of Summary in your records until your issue is resolved.
Your downloaded Summary results will include:
- Information you provided
- Information we provided
- You options to deal with the issue
File a formal complaint to the VSA
Making a formal complaint to the VSA may be a good opportunity for resolving certain issues. You will need to file a Complaint Form. The VSA will review your form and will inform you of next steps. There are issues with which the VSA cannot help.
If you are not able to resolve the issue with the option you selected, return to My Self-Help and consider other options available for your issue.
- Option 1: I want to contact the manufacturer on my own and try and resolve the issue.
- Option 2: I want formal help with my new vehicle issue.
- Option 3: I want to use the VSA's application - Online Dispute Resolution - to deal with my issue
- Option 5: I want to find other help
- Option 6: I do not want to take any further action.
