My Self-Help-Email Your Summary
Thank you for using the VSA's My Self-Help.
Your Issue:
I have an issue with the vehicle that I purchased or leased from a dealer.
You Selected:
Option 2 - I want to use the VSA's application - Online Dispute Resolution - to deal with my issue
If you are unable to resolve your issue with the option you selected, you can see other options for this issue in the Summary.
Email your summary
We recommend you keep a copy of Summary in your records until your issue is resolved.
Your downloaded Summary results will include:
- Information you provided
- Information we provided
- You options to deal with the issue
Connector
Win-Win Solutions Are Reached Together
Start Online Dispute Resolution
- Connector is VSA's online dispute resolution platform.
- It is a safe and secure online space to try and resolve your issue.
- Negotiations are confidential.
- It is a fair process - both parties have an opportunity to be heard.
- It is easy, convenient, and informal - chat-like online negotiation, 24/7
- You are in control of the outcome.
- Negotiations are usually the fastest way to resolve a dispute.
